The Bear House (www.thebearhouse.com) is an e-commerce platform offering a wide range of apparel and lifestyle products at great values to the consumer.

• Express shipping
• Easy return/exchange
• Free shipping all over India on Prepaid Purchase
• Sign up rewards and win points for every spend and redeem them as a discount

Cookies are small data files stored by your browser on your computer. At www.thebearhouse.com, we use these cookies to record different aspects of your visit and help ensure seamless service delivery. Please note that www.thebearhouse.com does not use cookies to store Personal Information for external purposes.

www.thebearhouse.com retains ownership of all information collected via the website or its associated applications. This information may be used to contact you regarding website updates, news, and services, improve our site's functionality, analyze visitor numbers and geographical locations, inform you about special offers, and enhance your shopping experience. We may send promotional emails notifying you of these offers, and you can unsubscribe from receiving such communications at any time.

Certain information may be shared with third parties such as courier companies to facilitate order fulfillment and operational tasks. www.thebearhouse.com ensures that unauthorized entities do not access your information collected through our website, though we are not liable for information collected by third-party websites due to your browser settings.

www.thebearhouse.com reserves the right to disclose your personal information in response to subpoenas, court orders, or other legal processes without prior notice. Aggregate data like demographics and website usage statistics may be shared with sponsors, advertisers, or other third parties, excluding our marketing partners and network providers, who do not have access to your Personal Information.

When contacting www.thebearhouse.com via chat or email, your email address may be used for marketing communications, and you can unsubscribe from these communications whenever you choose. Please note that clicking on links leading to other websites from our site subjects you to the privacy policies of those external sites, as our Privacy Policy ceases to apply once you leave www.thebearhouse.com.

Your use of this website signifies acceptance of this privacy policy. www.thebearhouse.com reserves the right to amend, modify, add, or delete portions of this privacy policy at our discretion.

The Bear House holds the intellectual property rights for its website and its content, either through ownership or permission. These rights are globally protected, and all rights are reserved.

Using any part of the website for commercial purposes or utilizing The Bear House logo, brand, or trademarks (or any marks closely resembling them) without our explicit permission is prohibited.

Our website includes links for sharing our content on Facebook, Twitter, and other third-party websites. These links are provided solely for sharing and listing purposes. We do not endorse or take responsibility for the content of these third-party websites listed on our site (www.thebearhouse.com), and we disclaim all liabilities associated with them.

Additionally, we disclaim any responsibility for content posted on these third-party websites by their users, whether through the sharing links or on official pages of The Bear House on social networking platforms, in their personal capacity.

We host the website and backend systems on reliable, well tested, cloud infrastructure that is regularly monitored and backed up. All traffic between your browser and our servers is sent over HTTPS encryption.

Regarding data collection, when you make a purchase from us, we retain your name, address, contact details, and purchase information. This information is used to fulfill your orders, occasionally send marketing emails, and enhance user satisfaction. Every marketing communication includes an opt-out link to unsubscribe at any time.

We do not retain your payment credentials on our servers. Credit card information is collected by CCAvenue, which follows the PCI-DSS standards established by the PCI Security Standards Council. This council is supported by major brands such as Visa, MasterCard, American Express, and Discover.

You are prohibited from misusing or interfering with our websites, apps, or other services ("Websites"). This includes activities such as hacking, introducing viruses, trojans, worms, or any other harmful technology, as well as conducting denial-of-service attacks or any actions that disrupt our technical functionality or attempt to steal our or our customers' data. The Bear House will promptly report any such breaches or activities, along with information about the individuals involved, to the appropriate law enforcement authorities.

We strongly advise using virus protection software when accessing any website, including ours. While we strive to maintain security, we cannot guarantee that our Website will always be free from bugs, viruses, or malicious activities. Furthermore, automated systems or software designed to extract data from our Website are strictly prohibited.

These terms will be governed by and interpreted in accordance with the laws of India, without regard to conflict of laws principles. Any disputes arising from these terms shall be exclusively subject to the jurisdiction of the courts in New Delhi.

By using this website, you agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates from any third-party claims, liabilities, damages, or costs resulting from your use of the website, your violation of these Terms of Service, or infringement of any intellectual property rights.

You acknowledge that the Company reserves the right to terminate your access to the website and restrict future access, at its sole discretion and without prior notice, if it determines that you have violated these Terms of Service or any other policies. In the event of termination by either party, you remain responsible for payment of any services already ordered up to the time of termination. 

For any inquiries, feedback, or requests regarding our Terms of Service or the website, please reach out to us at support@thebearhouse.com.

In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:

Name: Nayana S

Designation: Team Head - Customer Support          

Address: 3rd Floor, Raheja Point, 17/2, Magrath Rd, opp. Garuda Mall Road, Ashok Nagar, Bengaluru, Karnataka 560025

Email: escalationdesk@thebearhouse.com

Phone: 8884477728

Time: Mon - Sat (10:00 AM  - 18:00 PM)