By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have obtained permission for your minor dependents to use the Site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in your use of the Service, violate any laws in your jurisdiction (including, without limitation, copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature

You may register on the Website by providing the required registration details and creating an account to place orders or access Services. You are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any breach of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

For account registration, you must provide accurate, current, and complete information as prompted. You agree to update your information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided is inaccurate, outdated, or incomplete.

You may not share your account credentials with any third party. You may delete your account at any time; however, we may retain a backup of your registration information as required by applicable law. The Bear House maintains the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

A breach of any of these Terms may result in the immediate termination of your access to our Services.

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content or information (excluding credit card information) may be transferred unencrypted over various networks and may be subject to technical changes required for network connectivity. Credit card information, however, is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

The headings in this agreement are provided for convenience only and will not affect the interpretation of these Terms

All content on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Bear House or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this Website is the exclusive property of The Bear House and is protected by international copyright laws.

The Bear House name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of The Bear House or its affiliates. You may not use these marks without the prior written permission of The Bear House. All other trademarks not owned by The Bear House that appear on this Website are the property of their respective owners

We are not responsible if information available on the Site is inaccurate, incomplete, or outdated. The materials on the Site are provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on such materials is at your own risk.

The Site may contain historical information that is no longer current. We reserve the right to modify the content of the Site at any time without any obligation to update any information

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to our Return Policy. While we strive to display accurate colors and images of our products, we cannot guarantee that your monitor will accurately display actual colors.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. All product descriptions and pricing are subject to change without notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for any product or service on the Site is void where prohibited.

We do not warrant that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations

All prices are in Indian Rupees (INR) unless otherwise specified. We reserve the right to correct pricing errors at any time. In the event of a pricing error, we will contact you before processing your order.

If your payment method is declined, your order may be canceled. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Website. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For any refund, the terms of our Refund Policy, which is incorporated into these Terms by reference, will apply. Refunds will be issued using the original payment method unless otherwise specified in our Refund Policy.

The Bear House is not liable for any bank fees, charges, or other expenses incurred by you in connection with any refund, chargeback, or payment processing

We reserve the right to refuse any order you place. We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, using the same credit card, or with the same billing/shipping address. In the event that we make changes to or cancel an order, we may attempt to notify you using the contact information provided at the time of the order. We also reserve the right to restrict or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors

We may provide you with access to third-party tools over which we have neither control nor input. These tools are provided "as is" and "as available," without any warranties, representations, or conditions of any kind. We are not liable for any issues arising from your use of these third-party tools. Use of such tools is entirely at your own risk, and you should review the terms provided by the relevant third-party provider.

We may also introduce new services or features in the future, which will be subject to these Terms

The Service may include materials from third parties. Third-party links on the Site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party websites, and any transactions or interactions you have with third parties are solely between you and the third party.

If you send us submissions (including contest entries, creative ideas, suggestions, proposals, or other materials, collectively "Comments"), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise exploit such Comments without restriction and without any obligation to compensate you. We are not required to maintain any Comments in confidence, respond to them, or pay any compensation.

We reserve the right to remove any content that we, in our sole discretion, deem to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms.

You agree that your Comments will not infringe upon the rights of any third party, including copyrights, trademarks, privacy, or other proprietary rights, and will not contain libelous, abusive, or obscene material or any harmful code. You may not use a false email address, impersonate another person, or otherwise mislead us regarding the origin of any Comments. You are solely responsible for your Comments and their accuracy.

Your submission of personal information through the Site is governed by our Privacy Policy. To review our Privacy Policy, please visit https://thebearhouse.com/privacy-policy.

By using our Website or providing your email address to us, you consent to receive electronic communications from us. These electronic communications may include notices about your account, order confirmations, and other transactional information, as well as marketing and promotional messages if you have opted to receive them.

You agree that any notice, agreement, disclosure, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You may withdraw your consent to receive electronic communications at any time

Occasionally, the Site or Service may contain errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if necessary, without prior notice. We undertake no obligation to update, amend, or clarify information except as required by law

You must not host, display, modify, publish, transmit, store, update, or share any information that:

• Belongs to another person to which you have no right;
• Is defamatory, obscene, pornographic, or invasive of another's privacy;
• Is harmful to children;
• Infringes on any patent, trademark, copyright, or other proprietary rights;
• Deceives or misleads the recipient about the origin of the message;
• Intentionally communicates any false or misleading information;
• Impersonates another person;
• Threatens the unity, integrity, defense, security, or sovereignty of India, or incites violence;
• Contains any software virus or harmful code designed to interrupt or destroy computer resources; or
• Violates any applicable law.

In addition, you are prohibited from using the Site or its content to:

(a) Collect or track the personal information of others; (b) Engage in spam, phishing, or other unauthorized activities; or (c) Interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service if you violate these provisions.

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you are provided “as is” and “as available,” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no case shall The Bear House, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. In no event shall The Bear House, or its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising out of or in connection with your use of the Service or any products obtained through the Service.

We disclaim any liability for images or content uploaded by users via third-party tools. When you upload or select an image, you represent that it does not infringe on any third-party intellectual property rights. In using any generative AI features, you acknowledge the possibility of inherent inaccuracies in the output

You agree to indemnify, defend, and hold harmless The Bear House and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, and employees from any claims, demands, liabilities, or expenses (including reasonable attorneys' fees) arising out of your breach of these Terms or your violation of any law or the rights of any third party

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted, and the remaining provisions shall remain in full force and effect.

These Terms are effective until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our Service. We reserve the right to terminate your access immediately without notice if you breach any provision of these Terms. Termination does not affect any obligations incurred prior to the termination date.

Upon account termination, we may retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our Website or our users, or take other actions otherwise permitted by law

Use this text to answer questions in as much detail as possible for your customers.

These Terms, along with any policies or operating rules posted on the Site, constitute the entire agreement between you and The Bear House regarding your use of the Service and supersede any prior agreements or communications, whether oral or written. Any ambiguities in these Terms shall not be construed against the drafting party.

These Terms and any agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. All disputes shall be subject to the jurisdiction of the courts located in Bengaluru, India.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our Website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

If you have any questions about these Terms, please contact us at escalationdesk@thebearhouse.com.

For any discrepancies or grievances related to the processing of Sensitive Personal Data or Information (SPDI) under the IT Act, please contact our designated Grievance Officer:

Name: Ms. Nayana S., Team Head – Customer Support
Email: escalationdesk@thebearhouse.com